Privacy Policy

Last Updated: March 5, 2026

1. Information We Collect

Turning Point Medspa ("we," "our," or "us") collects information that you provide directly to us when you:

• Schedule an appointment or consultation
• Fill out contact forms on our website
• Subscribe to our newsletter or marketing communications
• Create an account or patient profile

This information may include your name, email address, phone number, mailing address, date of birth, medical history, and payment information.

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Provide medical spa treatments and services
• Process payments and financing applications
• Send appointment reminders and follow-up care instructions
• Communicate about our services, promotions, and updates
• Improve our website and customer experience
• Comply with legal and regulatory requirements

3. HIPAA Compliance

As a medical spa provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is kept confidential and secure. We do not share your medical information without your written consent, except as required by law or for treatment, payment, and healthcare operations.

4. Payment Processing & Financing

We work with trusted third-party payment processors and financing partners (such as Affirm, Cherry, and credit card processors) to securely process payments. When you apply for financing or make a payment, your financial information is transmitted directly to these partners using secure, encrypted connections. We do not store your complete credit card or bank account information on our servers.

Important: By applying for financing through third-party providers, you acknowledge that your information will be shared with those providers and subject to their privacy policies and terms of service. We are not responsible for how third-party financing companies use or protect your information once it is submitted to them.

5. Information Sharing

We may share your information with:

• Service providers who assist with appointment scheduling, payment processing, and marketing
• Financing partners when you apply for payment plans
• Legal authorities when required by law

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to secure data transmission.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your medical records (per HIPAA)

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and deliver personalized content. You can control cookie settings through your browser.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.